Remove campaign record manually

As a campaign administrator you may have to remove campaign records from the database. One example is when incorrect records have been imported from a file, and you want to clear away the old records before the records are imported again, from a corrected file.

To remove single records you

• Open the Campaigns window, found under the Media | Outbound telephony | Campaigns... menu choice.
• There you click the Campaign records button to open the Campaign records window.
• In the Campaign records window opening up, select the records. 
• Select the Delete button.

You can also close incorrect records that have been imported from a file by importing the same address material as so-called minus records.

You can only delete campaign records with status closed, meaning that they are closed and have not yet been dialled.